Shipping Policy

Last updated: October 15, 2026

Thank you for shopping with Gynnx. We are committed to providing reliable shipping and a straightforward delivery experience. This policy explains our order processing times, shipping methods, delivery estimates, and how we handle shipping-related issues.

Order Processing

Orders for in-stock products are typically processed within 1–2 business days, excluding weekends and public holidays.

Orders placed on weekends or public holidays will generally begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Products marked as "Sold Out" are currently unavailable for purchase and cannot be ordered until inventory is replenished.

Shipping Methods & Delivery Times

We currently offer standard shipping within the contiguous 48 United States.

Our estimated shipping timelines are:

Order Processing: 1–2 business days

Shipping Transit: 3–7 business days

Estimated Total Delivery Time: 4–9 business days

Delivery estimates are calculated in business days and exclude weekends and public holidays.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, and other circumstances beyond our reasonable control.

Delivery estimates are not guaranteed.

Shipping Costs

Free Standard Shipping on All Orders

Gynnx offers free standard shipping on all orders delivered to eligible addresses within the contiguous 48 United States.

There is no minimum purchase requirement.

Shipping costs are displayed at checkout before completing your purchase.

We currently do not offer expedited shipping options.

Shipping Destinations

We currently ship exclusively to the contiguous 48 United States.

We do not currently ship to:

• Alaska
• Hawaii
• Puerto Rico
• U.S. territories
• APO/FPO/DPO addresses
• International destinations

Orders placed with addresses outside our supported shipping regions cannot be completed.

Order Tracking

Once your order has been shipped, we will send a shipping confirmation email containing your tracking number and tracking link, where available.

Tracking information may take 24–48 hours to become available after the shipment is processed by the carrier.

If you have not received tracking information or need assistance with your shipment, please contact us at sales@gynnx.com.

Address Accuracy

Please carefully review your shipping address before completing your order.

If you notice an error, contact us as soon as possible at sales@gynnx.com.

We will make reasonable efforts to update your shipping information before dispatch.

Once an order has shipped, address changes may no longer be possible.

Lost, Damaged, or Delayed Packages

If your order is lost, arrives damaged, or experiences a significant delivery delay, please contact our customer support team.

For damaged products, please provide your order number, a description of the issue, and photographs of the product and packaging, if available.

We will investigate the issue and work with the shipping carrier to arrange an appropriate resolution.

If your order is confirmed lost during transit or arrives damaged due to shipping, Gynnx will arrange an appropriate replacement or refund at no additional cost to you.

We will also assist customers with delayed shipments and provide updates when available.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible at sales@gynnx.com.

We will make reasonable efforts to accommodate your request before the order ships.

Once an order has been dispatched, cancellation or modification may no longer be possible.

If your order has already shipped, you may request a return in accordance with our Return & Refund Policy.

If we are unable to fulfill your order, we will notify you and arrange a refund to your original payment method.

Returns & Refunds

Gynnx offers a 30-day return policy for eligible purchases.

For returns due to a change of mind or personal preference, customers are responsible for return shipping costs.

For defective, damaged, or incorrect products, Gynnx will cover the applicable return shipping costs.

For complete details, please review our Return & Refund Policy.

Questions?

If you have any questions about shipping, delivery, tracking, or your order, please contact:

Gynnx Customer Support

Email: sales@gynnx.com

We aim to respond to customer inquiries within 1–2 business days.